No Product return shall be accepted or processed without first contacting us to obtain an RMA number.
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To obtain an RMA number, please reply to your order confirmation email or send an email to and provide the following information: original invoice number part number serial number (if applicable) quantity reason for the return with as much detail as possible and any other relevant information that will help us efficiently process the return. To return a Product, you must first request a Return Merchandise Authorization (“RMA”) number from. Original shipping costs shall also be deducted from the refund amount. The restocking fee does not apply to unused Product exchanges or unused Products returned for store credit. Once an order has been prepared for shipping and a tracking number has been assigned to the shipment, the order can no longer be canceled and the restocking fee shall apply. No refunds shall be given on Products that have been, in ’s sole discretion and determination, installed, tampered with, contaminated, or disassembled.Īll Products returned for refund shall be subject to a restocking fee of fifteen (15%) of the original purchase price. Partial kits or individual kit components are not eligible for return. Products sold as part of a kit are eligible for return as a complete kit only. Returns received after sixty (60) days are not eligible for return or refund. To be eligible for return, Products must be received at our facility within sixty (60) days of the original order date. You may return items purchased from for any reason up to sixty (60) days from the original invoice date, provided that the Product (i) has not been installed, (ii) is in “brand-new” condition, and (iii) is returned intact in the original packaging. d/b/a, a Florida corporation (“”), allows customers to return new and unused products purchased from (the “Product” or “Products”), subject to the terms and conditions set forth below: Your satisfaction is very important to us. Please click here to fill & submit an RMA form.
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